Dispatch nurse (M/F)

Full-time Civil servant on secondment/secondment or permanent contract To be filled as soon as possible Position based in Saint-Denis (93)

The Agence de la biomédecine is a public administrative establishment under the supervision of the French Ministry of Health. The Agency manages, supervises, supports and evaluates activities in the fields of organ, tissue and cell procurement and transplantation, as well as in human reproduction, embryology and genetics, and embryo and human embryonic stem cell research. The Agency has a staff of 253, most of whom work at its head office in Saint-Denis (93), with some 50 employees working in regional departments. The Agence de la biomédecine is headed by a Director General, supported by two Deputy Directors General: a Deputy Director General in charge of medical and scientific policy, and a Deputy Director General in charge of resources.

Created in 2010, the Pôle national de répartition des greffons (PNRG) comprises three units. It is a unit within the Department of Organ and Tissue Procurement and Transplantation (DPGOT), whose activities fall within the scope of the missions assigned to the Agence de la biomédecine by the legislator:

• the distribution and allocation of transplants in France (24 hours a day, 7 days a week) and abroad (Europe). These activities fall within the remit of the national transplant allocation platform,
• management of the Registre National des Refusus (RNR) (registration and interrogation) (24/7),
• management of the National Waiting List (LNA) (24/7),
• where necessary, the national platform provides support for related logistical activities.

The Dispatch Nurse:

• Advises, guides and prioritizes donor files in collaboration with dispatch assistants:

  • Issues and receives calls :

  • SRA

  • and transplant partners;

• Queries the Registre National des Refusus; Registers patients on the Liste Nationale d'Attente during on-call periods:

  • Data entry into POPP software

  • Operational support for transplant teams in registering patients on the waiting list

• Graft allocation

  • Collaboration in graft allocation management

  • Data entry in CRISTAL software

  • Transmit requests for additional information between partners (Collect and transmit information)

  • Import and export organs via the FOEDUS platform

  • Organization of transplant transport in liaison with transport companies (airlines, SNCF, Europe Air Poste, CPAir, couriers, etc.), ZIPRs and European organizations.

  • Follow-up of donor files

  • Incident reporting

  • Verification of rein slip;

• Manages prioritization:

  • Prioritization after call to expert colleges

  • Management of liver expert components;

• Other tasks

  • Training and mentoring of new arrivals
  • Provide paramedical expertise for donor files
  • Support transplant teams in analyzing Cristal files
  • Updating documentation required for the operation of the division (files and telephone directory)
  • Development, monitoring and updating of departmental tools
  • Supervision of kidney perfusion machines
  • Presentation of various missions to the CH
  • Transmitting specific information on current donors to ensure continuity of files
  • Call the platform's on-call physician as needed.
  • Filing and archiving of files
  • Statistics.

In the course of his/her activities, the dispatch nurse may be in contact with :

• dispatch assistants
• transplant teams
• other PNRG colleagues
• other DPGOT colleagues
• hospital procurement coordinators
• correspondents from European organizations
• personnel involved in transporting grafts and biological samples
• administrative and medical staff at health establishments.

• Team work,
• Punctuality,
• Day and night shifts,
• On-call nights and weekends

• Desired professional experience :

  • IDE

  • Hospital experience

• Professional qualities and requirements

  • Strong sense of communication, welcoming and listening to others,

  • Information transmission

  • Self-control in all circumstances

  • Responsiveness

  • Thoroughness and organizational skills

  • Ability to work as part of a team

  • Knowledge of office automation and communication tools

  • Quality of oral expression

• Languages

  • English preferred